Police Call 999 in an emergency. For non-emergency situations call 101. You can also use West Mercia Police's online chat 24/7: https://www.westmercia.police.uk/contact/af/contact-us-beta/contact-us/ Third party reporting Allow someone to report a crime to police on your behalf. Crimestoppers: crimestoppers-uk.org Tell MAMA (for Islamophobia or anti-Muslim attacks): tellmamauk.org True Vision: report-it.org.uk/your_police_force West Mercia Women's Aid Free advice and support with domestic abuse, stalking and child sexual exploitation. Visit: westmerciawomensaid.org Call: 0800 980 3331

Redditch Borough Council All local services and issues Visit: redditchbc.gov.uk Your local councillor Elected by the community to represent you. Visit: redditchbc.gov.uk/council/councillors-and-committees/your-councillors 'Report It' For all council related reporting, including dog fouling and fly tipping: Visit: www.redditchbc.gov.uk/report-it/ Road Traffic Incidents Report speeding concerns. Visit: www.westmercia.police.uk/advice/advice-and-information/rs/road-safety/making-a-road-traffic-incident-report/ Environmental Services For bin collections: Visit: redditchbc.gov.uk/waste-recycling

Benefits check See which financial support you may be able to receive in this eligibility survey Visit: gov.uk/check-benefits-financial-support Universal Credit (UC) A monthly payment to help with living costs. Visit: gov.uk/universal-credit/how-to-claim Personal Independence Payment (PIP) Help with living costs if you have a disability or long-term physical or mental health condition. Visit: gov.uk/pip/how-to-claim Carer's allowance Support if you care for someone at least 35 hours a week and they get certain benefits. Visit: gov.uk/carers-allowance Pension Credit Help with your living costs if you are over state-pension age and low-income. Visit: gov.uk/pension-credit Redditch Borough Council Essential Living Fund Short-term emergency assistance Visit: www.redditchbc.gov.uk/residents/money-education-skills/benefits-and-financial-support/essential-living-fund Redditch Citizens Advice Bureau Free, confidential advice on a wide range of issues including benefits, debt, housing, and employment. Visit: https://www.cabr.org.uk Call: 0808 278 7890

Warm Home Discount A one-time rebate on the cost of your electricity bill for those on benefits Visit: uswitch.com/gas-electricity/guides/warm-home-discount Social and council housing Apply in Redditch. Visit: www.redditchbc.gov.uk/residents/my-home/find-me-a-home/redditch-homes/ Homelessness Contact Redditch Borough Council's Housing Options team for urgent support. Call: 01527 534069 Email: housingsolutionsenquiries@bromsgroveandredditch.gov.uk Shelter For advice on homelessness, tenancy deposits, council housing, private renting: eviction, or mortgage repossession. Visit: england.shelter.org.uk/housing_advice Call: 0808 800 4444 Redditch Nightstop and Mediation Support for young people at risk of homelessness Visit: redditchnightstop.co.uk Call: 01527 66036 NewStarts Redditch Community support and furniture recycling Visit: newstarts.org.uk Call: 01527 882410 Redditch Borough Council Support scheme Financial assistance to reduce your bill. Visit: www.redditchbc.gov.uk/residents/money-education-skills/benefits-and-financial-support/council-tax-support/

Redditch Foodbank Number 24, Church Green East, Redditch, B98 8DE Contact: 07847 618539 Email: info@redditch.foodbank.org.uk The Salvation Army Ipsley Street, Redditch, B98 7AR Contact: 01527 67498 Free School Meals Check your child's eligibility: www.worcestershire.gov.uk/council-services/schools-education-and-learning/free-school-meals

In a mental health crisis Call 111 and select the mental health option, request an emergency appointment with your GP, or attend the Alexandra Hospital, Woodrow Drive, Redditch, B98 7UB. Worcestershire Healthy Minds Free NHS service for people aged 16 and over experiencing common mental health problems. Visit: hacw.nhs.uk/our-services/healthy-minds Call: 0300 302 1313 Your nearest GP surgery Visit: nhs.uk/service-search/find-a-gp Your nearest pharmacy Visit: nhs.uk/service-search/pharmacy/find-a-pharmacy Emergency Department (A&E) Alexandra Hospital, Woodrow Drive, Redditch, B98 7UB Call: 01527 503030 Cranstoun Drug and alcohol services. Visit: cranstoun.org/help-and-advice/alcohol-other-drugs/worcestershire/ Call: 0300 303 8200 Adult Social Services Call: 01905 768053 Children's Social Care Worcestershire Children First Call: 01905 822666 (for concerns about a child's welfare) Visit: https://www.worcestershire.gov.uk/council-services/childrens-social-care